Some SSS members have complained that they cannot access the SSS online inquiry system. When they try to access SSS online inquiry, they encounter a largely empty page. This is because the SSS website requires the Internet Explorer browser to run efficiently.

Most Filipinos prefer to use Google Chrome or Mozilla Firefox to browse the web, and they don’t want to use an old and abandoned browser like Internet Explorer.

In this tutorial, I will teach you how to access the SSS online inquiry system using an unsupported browser. This is useful if you don’t have Internet Explorer in your computer or if you don’t want to use this browser.

Step 1: Open the SSS website at https://www.sss.gov.ph and enter your User ID and password.






Step 2: Hover your mouse cursor over E-SERVICES, then click Inquiry.






Step 4: Click “Load unsafe scripts.”





Using Mozilla Firefox Browser
Step 3: Click the icon or button on the left side of the URL or website address bar, and then click the arrow button on the right side of the popup (see screenshot below).





Step 4: Click the “Disable protection for now” button.





If you encounter errors or problems with the SSS website, make sure that you use the Internet Explorer browser or follow the steps above.